Legal information and help

About us

No money? No problem — let's swap! TakasOlsun is a free listings platform where anyone in Türkiye can swap or buy everything from needle to thread.

TakasOlsun is a hosting provider (Law No. 5651): it publishes listings and connects users. It takes no payments, arranges no shipping and is not a party to any deal; swaps and sales happen directly between users. Commercial sellers and shops are not accepted; only individuals can post listings.

User Agreement

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026 — Version: 1.0

1. Parties

1.1. This User Agreement (the "Agreement") is concluded between Hasan Hüseyin Çavuşoğlu (natural person) ("TakasOlsun" or the "Platform"), address: Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul, e-mail: iletisim@takasolsun.com, and the person who registers as a member of the takasolsun.com website and its mobile applications, if any (the "Site") (the "User"), upon the User giving electronic approval during registration.

1.2. The User declares that they have read, understood and accepted the Agreement. The annexes to the Agreement, namely the Prohibited Products List, the Complaint and Removal Procedure, the KVKK Privacy Notice, the Cookie Policy and the Safe Swap Guide, form an integral part of the Agreement.

2. Definitions

• Listing: The presentation of a product/service, text, photographs and other content published by the User on the Site for the purpose of swap or sale.
• Lister: The User who publishes a Listing.
• Counterparty: The User who makes an offer on a Listing, sends a message or reaches an agreement with the Lister.
• Swap: The mutual exchange of goods or services between Users.
• Transaction: Any agreement between Users taking place outside the Site, including swap, sale, delivery and payment.

3. Legal Nature of the Platform — "Hosting Provider"

3.1. TakasOlsun is a hosting provider within the meaning of Law No. 5651 on the Regulation of Internet Publications and Combating Crimes Committed Through Such Publications. It hosts and publishes content created by Users; it does not create or modify the content and is under no obligation to check it in advance.

3.2. TakasOlsun is not a party to the Transaction. A swap or sale is concluded solely between the Lister and the Counterparty. TakasOlsun does not act as seller, buyer, intermediary, commission agent, representative, surety or guarantor.

3.3. TakasOlsun:

• does not accept payments or act as a payment intermediary, and does not hold money on behalf of users (there is no escrow service);
• does not provide or organize shipping, delivery or transport services;
• does not guarantee the existence, ownership, quality, safety, legality, authenticity or freedom from defects of the products, or the accuracy of listing information;
• does not guarantee the identity, reliability or solvency of users (e-mail and phone verification is not identity verification);
• is neither an arbitrator nor a party in disputes arising between users.

3.4. Membership, posting listings, messaging and swapping are free of charge. TakasOlsun may in the future offer optional paid services (e.g. featuring a listing on the home page as "Sponsored"). These services are sold in accordance with the Paid Services and Advertising Policy, with separate pre-contractual information and a distance contract. Purchasing paid services is not mandatory. Featuring does not mean that the listing or the Lister is endorsed or guaranteed by TakasOlsun.

3.5. Advertisements belonging to third parties may be displayed on the Site with the label "Advertisement". The advertiser is responsible for the advertised product or service.

4. Membership Requirements

4.1. Age requirement of 18: Only natural persons who are at least 18 years old and have full legal capacity may register on the Site. By registering, the User declares that they meet these requirements. The accounts of users found to be under 18 are closed.

4.2. Verification: Registration requires

• confirmation of the verification link/code sent to a valid e-mail address, and
• verification of a Turkish mobile phone number (+90 5xx) used by the User, by sending the one-time code displayed by the Site to TakasOlsun from that number via Telegram.

Only 1 account may be opened per phone number.

4.3. The User agrees that the information they provide is accurate and up to date, and that they will not open an account on behalf of another person or with a fake or temporary e-mail address/number.

4.4. The account is personal; it may not be transferred, sold or rented. The User is responsible for protecting their password and account security. Activities carried out on the account are deemed to belong to the User.

4.5. TakasOlsun is for individual users; users swap or sell their own personal belongings. Selling as a commercial activity (in the capacity of a merchant/tradesperson, on a continuous and professional basis) and posting shop or stock listings are prohibited. TakasOlsun is not an e-commerce site; it does not sell, accept payments or act as an intermediary.

5. User Obligations and Responsibility for Content

5.1. The User is solely responsible for the listings, photographs, messages and all content they publish. The User holds the capacity of content provider.

5.2. The User agrees

• to list only products that belong to them and that they may lawfully dispose of,
• not to post listings that breach the Prohibited Products List or the legislation,
• to describe the product truthfully (condition, defects, brand, model) and to use photographs taken by themselves,
• not to infringe the intellectual property, trademark, personality and privacy rights of others,
• not to use or share the personal data of other users for purposes other than the transaction,
• not to use spam, bulk/automated listings, bots, fake accounts or fake reviews,
• not to engage in actions that would compromise the security of the Site, scrape data or overload the systems,
• not to send messages containing insults, threats, harassment, hate speech or discrimination.

5.3. Adding brands: If the brand they are looking for is not on the list, the User may add a new brand name. The added brand must be the product's actual brand. Presenting an imitation product under the original brand name, using a brand name as a keyword in unrelated listings, or adding an insulting or misleading name is prohibited. TakasOlsun has the right to correct, merge or delete added brands. The brand list is built from user contributions; a brand's appearance on the list does not mean that the brand is affiliated with TakasOlsun.

5.3a. Reviews and badge: The parties to a completed swap may review each other once within 60 days after the transaction. Reviews must be honest and related to the transaction; insults, personal data, threats or fake reviews made in expectation of something in return are prohibited and will be removed. The "Trusted Swapper" badge is awarded automatically for a verified e-mail and phone, at least 5 reviews and an average of 4.5 or higher. The badge does not mean that the user's identity has been verified or guaranteed by TakasOlsun.

5.3b. Matching and alerts: If the User specifies the products they "want in return", "Looking for" listings and saved searches, TakasOlsun may automatically match suitable listings and send in-Site notifications. These suggestions are for information purposes.

5.3c. Free listings: Users may post a "Free" listing to give away an item without consideration. Items in free listings are given as is; transport, collection and all related costs and responsibility belong to the person receiving the item. No money, deposit or consideration may be requested for a free listing; doing so is a violation. TakasOlsun assumes no responsibility for delivery, transport or the condition of the item.

5.4. The User agrees to cover any damage, administrative fine and compensation paid to third parties (including reasonable attorney's fees) incurred by TakasOlsun as a result of the User's actions in breach of the Agreement or the legislation.

5.5. Tax and other legal obligations arising from transactions between Users belong to the parties.

6. Content Licence

6.1. The User declares that the content they upload belongs to them or that they have the right to use it.

6.2. For as long as the listing remains published, the User grants TakasOlsun a non-exclusive, free-of-charge, non-transferable licence to display the content on the Site and on TakasOlsun's own promotional channels (e.g. featured listings on the Site), to resize it, add watermarks and process it technically. When the listing is deleted, this licence ends, save for legal retention obligations.

7. Rights to Remove Listings and Close Accounts

7.1. As a hosting provider, TakasOlsun removes unlawful content when notified of it. In addition, it has the right, without prior notice, to remove a listing, block it from editing or restrict its visibility in the following cases:

• Listing of a prohibited product/service,
• Breach of the legislation, the Agreement or the site rules,
• Determination of a violation following a review upon complaint,
• Decision of a competent authority or court,
• Suspicion of fraud, fake or misleading content,
• Duplicate listing (repetition of the same listing) or listing in the wrong category.

7.2. TakasOlsun has the right to temporarily suspend or permanently close an account in the following cases:

• Exceeding the repeat-violation threshold set out in the Complaint and Removal Procedure,
• Listings or conduct constituting a criminal offence (in such cases permanent closure may be applied on the first violation),
• Registration with false information, being found to be under 18, multiple accounts,
• Fraud, deposit/advance-payment traps, phishing attempts,
• Harassment or threats against other users.

7.3. The owner of a closed account may not open a new account without TakasOlsun's written permission.

7.4. The User may object to a removal or closure decision by writing to destek@takasolsun.com within 14 days. The objection is reviewed within 30 days.

7.5. The User may close their account at any time via Account Settings > Delete Account. After closure, data is retained for the periods specified in the KVKK Privacy Notice.

8. Limitation of Liability

8.1. The Site is provided "as is" and "as available". TakasOlsun does not undertake that the Site will operate without interruption or error.

8.2. To the maximum extent permitted by law, TakasOlsun is not liable for transactions between users, non-delivery of products, products turning out to be defective/counterfeit/stolen, payments, shipping processes, incidents occurring at meetings or damage caused by users to one another.

8.3. This article does not limit TakasOlsun's liability arising from its wilful misconduct or gross negligence, nor mandatory rules of law.

9. Disputes Between Users and Cooperation with Public Authorities

9.1. Users resolve disputes between themselves or apply to the competent judicial authorities.

9.2. In case of suspected fraud or crime, the User is advised to apply to the nearest police station or the Chief Public Prosecutor's Office. Upon a duly made request by the competent authorities, TakasOlsun shares the relevant records (registration information, IP/log records, listing content) within the framework of the legislation.

10. Communication and Notifications

10.1. TakasOlsun sends the User mandatory account-related notifications (verification, security, listing removal, agreement changes) by registered e-mail or in-Site notification.

10.2. TakasOlsun does not send commercial electronic messages for campaign, advertising or newsletter purposes. All messages sent are informational in nature and relate to the account and security.

11. Amendments to the Agreement

TakasOlsun may update the Agreement. Material changes are announced by e-mail or in-Site notification at least 15 days before they take effect. If the User does not accept the change, they may close their account; continuing to use the Site after the effective date constitutes acceptance of the change.

12. Governing Law and Competent Court

The Agreement is governed by Turkish law. The courts and enforcement offices of the Republic of Türkiye determined in accordance with the statutory rules of jurisdiction are competent for disputes. Where the User qualifies as a consumer, the right to apply to consumer arbitration committees and consumer courts under Law No. 6502 on Consumer Protection is reserved.

13. Evidence Agreement

The parties agree that TakasOlsun's electronic records, server and log records shall constitute evidence pursuant to art. 193 of the Code of Civil Procedure (HMK).

14. Entry into Force

The Agreement enters into force when the User ticks the "I have read and accept the User Agreement" box on the registration form and completes registration, and remains in force until the membership ends.

Imprint

Hosting provider: TakasOlsun · Address: Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul · E-mail: iletisim@takasolsun.com · Hosting: Cloudflare, Inc. and Supabase, Inc. (servers in the EU — Frankfurt)

Personal Data Protection Notice (KVKK)

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

Pursuant to art. 10 of Law No. 6698 on the Protection of Personal Data ("KVKK"), we, Hasan Hüseyin Çavuşoğlu ("TakasOlsun"), in our capacity as data controller, explain below how we process your personal data.

1. Data Controller

• Name Surname: Hasan Hüseyin Çavuşoğlu (natural person)
• Address: Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul
• E-mail: kvkk@takasolsun.com
• VERBİS (Data Controllers' Registry): Pursuant to the decisions of the Personal Data Protection Board, exempt from the registration obligation as a data controller that falls below the employee-number and annual balance-sheet thresholds and whose main activity is not the processing of special categories of data.

2. Personal Data Processed

Special categories of personal data (health, religion, biometric, etc.) are not requested. Users are asked not to share such data in listings or messages. Photographs of identity cards and T.C. (Turkish Republic) identity numbers are not requested.

3. Purposes of Processing and Legal Grounds (KVKK art. 5)

4. Transfer of Personal Data

4.1. Domestic transfers:

• Competent public institutions and organizations, courts, public prosecutors' offices, BTK (Information and Communication Technologies Authority) — only in case of a legal obligation and a duly made request.
• Legal advisers — for the protection of rights.

4.2. Other users: Your listings and the public information on your profile (username, province/district, membership date, listings, rating score and reviews, "Trusted Swapper" badge, number of completed swaps) are visible to Site visitors. Your phone number and e-mail address are not shown to other users; contact takes place via in-Site messaging. A listing's location is never shown as a full address, only at neighbourhood level (as an approximate area around the neighbourhood on the map). If you grant your browser's location permission via "Use my location", your approximate location (rounded to about 1 km) is used only to sort nearby listings: it is sent to our server at the moment of the search but is not written to any table or log and is not shared with third parties; in your browser it is kept only while that tab is open and is deleted when the tab is closed. This feature is optional.

4.3. Service providers and transfers abroad: The following service providers are used for the operation of the Site. The servers of these providers are located abroad; your personal data is therefore transferred abroad.

These transfers are necessary for the conclusion and performance of the membership agreement within the scope of KVKK art. 9, and are carried out on the basis of the providers' data processing agreements and security commitments and the appropriate safeguards determined by the Board (standard contracts, etc.). Phone verification is carried out via Telegram; the message you send through Telegram is also subject to Telegram's own privacy policy.

5. Retention Periods

When the periods expire, the data is deleted, destroyed or anonymized. Destruction is carried out automatically every day.

6. Your Rights (KVKK art. 11)

As a data subject, by applying to TakasOlsun you have the right to:
a) Learn whether your personal data is being processed,
b) Request information if it has been processed,
c) Learn the purpose of processing and whether it is used in accordance with its purpose,
ç) Know the third parties to whom it is transferred domestically or abroad,
d) Request its rectification if it is incomplete or inaccurately processed,
e) Request its erasure or destruction within the framework of the conditions set out in KVKK art. 7,
f) Request that the operations carried out pursuant to sub-paragraphs (d) and (e) be notified to the third parties to whom the data has been transferred,
g) Object to a result to your detriment arising from the analysis of the processed data exclusively through automated systems,
ğ) Request compensation for damage if you suffer damage due to unlawful processing.

7. Application Method

You may submit your applications using the KVKK Application Form, in accordance with the Communiqué on the Procedures and Principles of Application to the Data Controller:

• by e-mail from the e-mail address registered in our system to kvkk@takasolsun.com,
• by a petition bearing a wet signature to Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul.

The application must include your name and surname, address/e-mail and the subject of the request. Applications are concluded free of charge within 30 days at the latest. If your application is rejected or you find the response inadequate, you may file a complaint with the Personal Data Protection Board.

8. Automated Decision-Making

Automated tools such as the prohibited-word filter, spam/bot detection and AI-assisted content moderation (Cloudflare Workers AI) may temporarily place listings under review and, when suspicious signals are detected, may apply temporary restrictions to the account (e.g. on starting new conversations, or daily listing/message limits for new accounts); decisions on permanent listing removal and account closure are made through human review. You may object to these decisions.

9. Changes

This notice may be updated; the current version is always published on this page.

Cookie Policy

Change my cookie preferences

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

This policy explains the cookies and similar technologies (localStorage, sessionStorage, pixels) used on takasolsun.com by Hasan Hüseyin Çavuşoğlu ("TakasOlsun"). For general information on the processing of personal data, please see the KVKK Privacy Notice.

1. What Is a Cookie?

Cookies are small text files saved to your browser when you visit a site. They are used to keep you logged in, remember your preferences and ensure the site operates securely.

2. Types of Cookies We Use

2.1. Strictly necessary cookies — no consent required

Required for the Site to function; they cannot be switched off.
Legal ground: Performance of a contract and legitimate interest (art. 5/2-c, f of Law No. 6698 on the Protection of Personal Data (KVKK)).

• Login and authentication
• Security (bot/spam prevention, limiting failed login attempts)
• Remembering your cookie preferences
• Load balancing

2.2. Functional / preference cookies — with consent

Remember preferences such as language, city filter and recent searches.

2.3. Analytics cookies — with consent

No analytics cookies are used. Visit numbers are measured using Cloudflare Web Analytics, which does not use cookies and does not identify individuals. If cookie-based analytics start being used, this policy will be updated and your consent will be obtained.

2.4. Advertising / marketing cookies

Not used. If they start being used, this policy will be updated and your consent will be obtained separately.

3. Cookie Table

4. Consent and Preference Management

• A cookie banner is shown on your first visit to the Site. The banner offers "Accept", "Reject" and "Manage Preferences" options with equal prominence.
• Non-essential cookies are not activated until you give consent.
• The "Reject" option does not prevent you from using the Site (no cookie wall is applied).
• You can change your preference or withdraw your consent at any time via the "Cookie Settings" link in the Site footer.
• You can also delete or block cookies through your browser settings; blocking strictly necessary cookies may prevent you from logging in.

(This practice has been prepared on the basis of the Personal Data Protection Authority's Guide on Cookie Practices.)

5. Third-Party Cookies

No third-party cookies are used for advertising, social media or analytics purposes. Only Cloudflare cookies are used, for security purposes; Cloudflare's servers are located abroad (see KVKK Privacy Notice art. 4.3). The map loads only when you press the "Map" button; the map images are then fetched from OpenFreeMap servers (OpenStreetMap Foundation as fallback), and your IP address and browser information are sent to those servers. No cookies are used for the map.

6. Contact

For questions: kvkk@takasolsun.com

Prohibited and Restricted Products/Services

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

On TakasOlsun.com, no listing may be posted, and no swap or sale may be offered, for the products and services below. The list is illustrative; any product/service contrary to the legislation of the Republic of Türkiye is prohibited even if it is not on the list. TakasOlsun reserves the right to remove listings that breach this list without prior notice and to close the account concerned. Listings that constitute a criminal offence may be shared with the competent authorities upon request.

1. Weapons, ammunition and dangerous implements

(Law No. 6136 on Firearms, Knives and Other Implements)

• Firearms (even if licensed), hunting rifles, blank/gas/signal pistols
• Weapon parts: barrels, slides, magazines, grips, mechanisms, silencers
• Bullets, cartridges, gunpowder, primers, materials for reloading empty casings
• Knives prohibited under Law No. 6136 (switchblades, butterfly knives, etc.), brass knuckles, daggers, maces, sword-sticks
• Explosives, hand grenades, fireworks and unauthorized pyrotechnic products
• Pepper spray, stun devices, electroshock weapons
• Military/police equipment and uniforms, insignia of rank and emblems, ID cards, handcuffs (giving an official appearance)

2. Narcotic and stimulant substances

(Law No. 2313 on the Control of Narcotic Substances; Turkish Penal Code No. 5237 (TCK), art. 188)

• All narcotic and stimulant substances, their plants, seeds and spores
• Cannabis seeds/products (outside the scope of a permit), products containing CBD
• Paraphernalia (bongs, grinders, etc. explicitly promoted for drug use)
• Substances offered under names such as "bonzai", synthetic cannabinoids, "legal highs"

3. Medicines, medical products and medical devices

(Law No. 1262 on Pharmaceutical and Medical Preparations; Law No. 6197 on Pharmacists and Pharmacies; medical device legislation)

• Any human medicinal product, prescription or over-the-counter (even if unopened)
• Hormones, steroids, weight-loss/slimming pills, sexual performance products
• Unauthorized "herbal medicines", "cures", products claiming to "treat" conditions
• Medical devices requiring a prescription/specialist, such as (prescription) contact lenses, hearing aids, insulin pens, syringes, blood glucose test strips
• Vaccines, serums, blood and blood products, breast milk
• Products marked as hospital/pharmacy property

4. Alcohol, tobacco and e-cigarettes

(Law No. 4733 on Tobacco, Tobacco Products and Alcoholic Beverages, Law No. 4207 on the Prevention and Control of the Harms of Tobacco Products, and related regulations)

• Alcoholic beverages (including collector's bottles if full)
• Cigarettes, cigars, rolling tobacco, hookah tobacco, heated tobacco products
• Electronic cigarettes, e-liquids, cartridges, pods and spare parts
• Home alcohol/tobacco production kits

5. Counterfeit, imitation and pirated products

(Industrial Property Law No. 6769; Law No. 5846 on Intellectual and Artistic Works)

• Products imitating brands ("A quality", "equivalent", "replica", "1:1", "imitation in original box")
• Pirated books, films, music, games, software; cracked software, license keys
• Unlicensed IPTV / cards and devices for decoding encrypted broadcasts
• Forged documents: diplomas, certificates, medical reports, invoices, identity cards, driving licences, number plates

6. Stolen goods and goods of unknown origin

(TCK art. 165 — purchasing or accepting proceeds of crime)

• Any item known or suspected to be stolen
• Mobile phones with unregistered/cloned IMEI or that are blacklisted
• Electronic products with erased serial numbers, vehicles/parts with tampered chassis numbers
• Locked devices (iCloud/Google account locked)
• Items marked as property of public institutions, schools or municipalities

7. Live animals and animal products

(Animal Protection Law No. 5199; Law No. 5996 on Veterinary Services, Plant Health, Food and Feed; CITES)

• Sale, swap and rehoming listings for cats, dogs and other pets (for rehoming, municipal shelters and animal rights associations may be contacted)
• Wild animals, endangered species, exotic animals
• Ivory, fur (of protected species), tortoiseshell, coral, etc.
• Farm animals (due to ear-tag/registration and veterinary legislation)

8. Human organs, tissues and body products

(Law No. 2238 on the Removal, Storage and Transplantation of Organs and Tissues)

• Organs, tissues, blood, sperm, eggs, stem cells
• Surrogacy and similar services
• Human remains (bones, skulls, etc.)

9. Personal data and accounts

(Law No. 6698 on the Protection of Personal Data (KVKK); TCK art. 136)

• Personal data lists, phone/e-mail databases, customer lists
• Social media, gaming, e-mail and bank accounts; sale of followers/likes
• Active SIM cards / line transfers, lines registered in another person's name
• Identity cards, passports, driving licences (genuine or copies)

10. Gambling, betting and games of chance

(Law No. 7258 on the Regulation of Betting and Games of Chance in Football and Other Sports Competitions; TCK art. 228)

• Memberships, coupons and software for illegal betting/gambling sites
• Gambling machines, roulette, "slot" devices
• Distribution of products by raffle, lottery or "box opening"

11. Adult and obscene content

(TCK art. 226)

• Obscene images, videos, broadcasts
• Used underwear (for sexual purposes), escort/companionship services
• Any content relating to child abuse — reported immediately to the competent authorities
• Sexual products and adult toys

12. Historical artefacts and cultural property

(Law No. 2863 on the Protection of Cultural and Natural Property)

• Ancient coins, statues, mosaics, manuscripts, fossils, archaeological finds
• Treasure-hunting services, items stated to have been found with a detector
• Works removed from museum/collection inventories

13. Financial instruments and money

• Buying/selling/exchanging banknotes and coins (currency exchange); money in exchange for legal tender
• Cheques, promissory notes, credit cards, debit cards, prepaid cards
• Sale of crypto assets and offers to pay in crypto (Central Bank of the Republic of Türkiye (TCMB), Regulation on the Non-Use of Crypto Assets in Payments)
• Loans, lending money, "interest-free support", investment advisory, pyramid schemes
• Bulk sale of gift vouchers/coupons (swapping a single personal gift voucher is permitted)
• Note: For demonetized collectible currency, see Restricted Categories.

14. Electronic communications and surveillance

(Electronic Communications Law No. 5809)

• Signal jammers, unauthorized radios/transmitters
• Hidden cameras, voice recorders (promoted for covert eavesdropping), GPS trackers (for unauthorized tracking)
• Card skimmers, lock-picking sets (promoted for criminal purposes)

15. Hazardous substances and products posing safety risks

• Poisons, chemical weapon precursors, acids (high concentration)
• Unlicensed pesticides, fertilizers (those suitable for making explosives)
• Recalled products, products that are required to bear the CE/safety mark but do not (Law No. 7223 on Product Safety and Technical Regulations)
• Radioactive material

16. Hate, violence and products of illegal organizations

• Products, flags and publications containing terrorist organization propaganda
• Products containing hate speech or discrimination
• Materials glorifying or inciting violence

17. Prohibited services

• Any illegal service; forged reports, ghost-writing of assignments/theses, exam questions
• Services requiring a licence that are offered without one (e.g. private security, healthcare services)
• Job listings, offers of unregistered employment.

18. Special rules for motor vehicle and real estate listings

(Ministry of Trade — Regulation on the Trade of Second-Hand Motor Land Vehicles and Regulation on Real Estate Trade; Electronic Listing Verification System — EİDS)

• Listings for registered motor vehicles (cars, motorcycles, vans, etc.) and for residences, business premises and land for sale/rent are published only after EİDS identity and authorization verification has been completed via e-Devlet (the e-Government gateway).
• A listing may be posted only by the owner of the property or by relatives permitted by the legislation (TakasOlsun is for individual users; listings by car dealers and real estate agencies are not accepted).
• The number plate, chassis number and land registry block/parcel details must be entered correctly in the listing; listings that cannot be verified are removed.
• The transfer of a motor vehicle is carried out at a notary and the transfer of real estate at the land registry office; TakasOlsun is not a party to these transactions.
• Until the EİDS integration is complete, posting listings in these categories is disabled; the categories are shown as "Coming soon". Vehicle spare parts, accessories, bicycles and unregistered vehicles are permitted.
• Unregistered job offers/job offers with unclear working conditions, "earn money from home"

Restricted Categories (subject to additional conditions)

The following are not prohibited but are subject to additional rules.

Examples of Suspicious Listings

Listings showing the following signs are placed under review and removed if necessary:

1. Price excessively low — "Brand-new iPhone TRY 3,000", "urgent, half price"
2. Redirecting off the platform — "Only message me on WhatsApp", links, QR codes or IBANs in the listing text
3. Requesting a deposit/advance payment — "Send a deposit before I ship it", "pay half to reserve"
4. Use of code words — "Equivalent", "A+ quality", "original without box", "herbal tea (special)", "recreational", "relaxing blend"
5. Bulk/stock listings — Dozens of the same product, the same photos from different accounts
6. Unknown origin — "No invoice, don't ask", "box lost, can't unlock the password", "account locked"
7. Photos taken from the internet — Catalogue/manufacturer images, watermarked photos, copies from other listings
8. Requests for ID/documents — Listings asking the buyer for a photo of their ID, an SMS code or card details
9. Listings disguised as job/money offers — "Earn money from home", "rent out your account", "transfer your line, earn money"
10. Category mismatch — Product does not match the selected category or photo; prohibited products hidden in a different category
11. New account + high-value product + urgency — Expensive product on a newly opened account, "cancelled if not today"
12. Shipping from abroad — "I'm abroad, I'll ship it, pay first"

Safe Swap Guide

🛑 TakasOlsun never sends payment links, shipping links or "secure payment / your money is safe" pages, and never asks for passwords, codes sent to your e-mail/phone or card details. You send the phone verification code yourself, only to the official TakasOlsun Telegram bot opened via the button on the site; apart from that, do not give the code to anyone. Any such link or request is fake — do not click, do not pay, report the listing.

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

First, know this: how does TakasOlsun work?

TakasOlsun is a listings board. We publish your listing and connect you with the other party — that's it.

• We do not take, hold or transfer your money.
• We do not organize shipping.
• We do not see, inspect or guarantee the product.

So the safety of a swap is largely in your hands. This is not bad news: if you follow the few simple rules below, you will be protected from almost all fraud.

🟢 Golden Rules

1. Meet face to face and swap after seeing the product

• Meet in a busy, well-lit place with cameras: a shopping mall, café, metro/bus station, in front of a bank branch.
• Prefer to meet during the day. If possible, bring someone with you.
• Tell someone close to you where and when you will meet.
• Do not invite people to your home or go to the other party's home — especially on a first swap.

2. Do NOT send a deposit, advance payment or "reservation fee"

• Do not make any payment without seeing the product and having it in your hands.
• "Someone else wants it too; send a deposit and I'll hold it for you" → this is the number 1 line in fraud.
• If you are going to deal via shipping, be aware that the risk is entirely yours. If possible, evaluate options such as "cash on delivery" and "delivery with content inspection" with the shipping company yourself.

3. Check the product on the spot

• Electronics: Switch it on, run it, charge it. View the IMEI with *#06#; check whether it is registered with e-Devlet "IMEI Query". Make sure it has been signed out of iCloud/Google accounts.
• Branded products: Ask for the invoice, serial number and warranty certificate. If the price is "too good", it may be counterfeit.
• Bicycles, scooters, etc.: Do not buy if the frame/serial number has been scratched off.
• You are not obliged to take a product with defects not stated in the listing — walking away is always your right.

4. Pay safely

• If there is a price difference in the swap: after receiving the product, pay in cash by hand or by bank transfer from your own phone at that moment.
• Do not trust a "I've paid" screenshot sent by the other party — see that the money has arrived in your own banking app.
• For large amounts, consider meeting at a bank.

5. Keep conversations within TakasOlsun

• In-Site messages serve as evidence if a problem arises and make it easier for us to review your complaint.
• Be wary of people who immediately say "let's move to WhatsApp" or send links.

🔴 Signs of Fraud — If any of these apply, STOP

🛡️ Your own safety

• You do not have to make your phone number public on your profile; use in-Site messaging.
• Do not show your home address, workplace or your children's school in listings or photos (watch the background of your photos).
• Cover information such as number plates, documents and faces in listing photos.
• Cancel the meeting the moment you feel uncomfortable. No swap is more important than your safety.

🚨 If you have been defrauded or suspect fraud

1. Stop making payments. Do not argue with the other party.
2. Call your bank immediately — if the transaction is recent, there may be a chance to stop/dispute it.
3. Keep the evidence: messages, screenshots, receipts, listing link, phone number, IBAN.
4. File a complaint with the nearest police station or the Chief Public Prosecutor's Office. (Application channels may also be available via e-Devlet.)
5. Report the listing and the user to TakasOlsun — via the "Report" button or sikayet@takasolsun.com. We remove the listing, review the account and share the records when requested by the competent authorities.

In case of immediate danger: 112

In short: Don't buy without seeing. Don't send a deposit. Don't click links. Don't share codes. Meet in a crowd. 🤝 TakasOlsun — swap with confidence!

Frequently Asked Questions

Complaint and Content Removal Procedure

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

TakasOlsun is a hosting provider within the meaning of Law No. 5651 on the Regulation of Internet Publications and Combating Crimes Committed Through Such Publications: it is under no obligation to check listings in advance, but it removes unlawful content once notified of it. This document describes this "notice and takedown" flow.

1. How to file a complaint

• Listing complaint: Every listing page has a "Report Listing" button.
• User/message complaint: The profile page and the messaging screen have a "Report User" button.
• Non-members and right holders (trademark owners, persons alleging a violation of personality rights, official institutions): the "Complaint / Report" form in the Site footer, the Right Holder Notification Form or sikayet@takasolsun.com

2. Complaint reasons (options on the form)

1. Prohibited product/service
2. Suspected fraud (requesting a deposit, fake listing)
3. Counterfeit/imitation product — trademark infringement
4. Copyright infringement (unauthorized use of photos/text)
5. Violation of personality rights / private life (unauthorized sharing of my photo or information)
6. Suspected stolen goods
7. Insults, threats, harassment
8. Wrong category / duplicate listing / spam
9. Suspected user under 18
10. Other (description required)

3. What a complaint should include

• The link to the reported listing/user (added automatically for complaints made via the button)
• A short description
• For claims of right ownership: information/documents showing that you are the right holder (e.g. trademark registration no., original photograph)
• Contact information (so that we can respond)

4. Response times (targets)

Apart from statutory periods, these times are service targets, not commitments.

5. Outcome and notification

• To the complainant: a "received" notification + an outcome notification (excluding personal data).
• To the listing owner: notification that the listing has been removed, the reason and the right to object (notification may be withheld if it would jeopardize a criminal investigation).

6. Objection

A user whose listing has been removed or whose account has been restricted may submit a reasoned objection to destek@takasolsun.com within 14 days of the notification. Objections are reviewed within 30 days, where possible by a person other than the one who made the initial decision.

7. Abuse

Accounts that systematically file unfounded complaints are warned and, on repetition, restricted.

Rights Holder Notification Form

📧 Send the form by e-mail

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

If you believe that a listing infringes your trademark, copyright or personality rights, send this form to sikayet@takasolsun.com. TakasOlsun is a hosting provider under Law No. 5651 on the Regulation of Internet Publications and Combating Crimes Committed Through Such Publications; once notified of unlawful content, it acts within the time frames set out in the Complaint and Removal Procedure.

1. Person making the notification

2. Type of infringement

• ☐ Trademark: imitation/counterfeit product, unauthorized use of the trademark
• ☐ Copyright: unauthorized use of photos, text, video or software; pirated product
• ☐ Personality rights / private life: unauthorized sharing of my photo, name, address or phone number (Law No. 5651 art. 9 / 9/A)
• ☐ Other: ……

3. Infringing listing(s)

Enter the listing links (one per line):

……………………………………

4. Information demonstrating your right

• For trademarks: registration number and class (TÜRKPATENT, the Turkish Patent and Trademark Office), trademark owner; why the product is an imitation (short explanation).
• For copyright: link to the original work or proof of first publication (e.g. your own listing, the original photo file).
• For personality rights: the information/image in the content that belongs to you and why it is unlawful.

……………………………………

5. Declaration

I declare

• that the information in this notification is accurate,
• that the reported use has not been authorized by the right holder,
• that any liability arising from an unfounded notification rests with me.

Date: …… Name Surname: ……

Process: When the notification is received, a reference number is assigned. If the infringement is clearly evident, the listing is removed immediately; if it is unclear, the listing owner may be asked for an explanation. The listing owner is notified of the reason for removal and of the 14-day right to object. Accounts are closed in case of repeated infringements. TakasOlsun is not an arbitrator in rights disputes between the parties; recourse to the courts is available for a definitive resolution.

KVKK Data Subject Application Form

📧 Send the form by e-mail

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

To exercise your rights under art. 11 of Law No. 6698 on the Protection of Personal Data (KVKK), you may fill in this form and send it to kvkk@takasolsun.com from the e-mail address registered in our system, or deliver it with a wet signature to Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul. Your application will be answered free of charge within 30 days at the latest.

1. Identity and contact details

To verify your identity, it is sufficient to send the form from your registered e-mail address or to request a one-time code to be sent to your registered phone. Please do not send a photo of your identity card.

2. Your relationship with TakasOlsun

• ☐ I am a member
• ☐ I am a former member (I closed my account / it was closed)
• ☐ I am not a member (e.g. my data/photo was shared in a listing)
• ☐ Other: ……

3. Your request (more than one may be selected)

• ☐ To learn whether my personal data is being processed
• ☐ To obtain information about / a copy of my processed data
• ☐ To learn the purpose of processing and whether it is used in accordance with its purpose
• ☐ To learn the third parties (domestic/abroad) to whom my data has been transferred
• ☐ Rectification of my incomplete / inaccurate data
• ☐ Erasure / destruction of my data
• ☐ Notification of the rectification / erasure to the third parties to whom the data was transferred
• ☐ Objection to a result to my detriment arising from analysis by automated systems
• ☐ Compensation for my damage due to unlawful processing

4. Description

Please briefly describe your request and, if applicable, the link to the relevant listing/message:

……………………………………………………………………

5. Response method

• ☐ By e-mail
• ☐ By post (address above)

6. Declaration

I declare that the information in this form is accurate and that the application concerns me personally. If I am applying on behalf of another person, I have attached the power of attorney.

Date: …… Signature (for applications by post): ……

Note: Data subject to a statutory retention obligation (e.g. traffic records under Law No. 5651 on the Regulation of Internet Publications and Combating Crimes Committed Through Such Publications) cannot be deleted before the period expires; in that case the reason will be stated in the response. Details: KVKK Privacy Notice.

Paid Services and Advertising Policy

All services are currently free. Swapping, posting listings and messaging will always remain free. The rules below apply once sponsored listings and advertising are offered. To advertise: reklam@takasolsun.com

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

PART A — Paid Services (Sponsored Listing)

A1. Description of the service

"Sponsored Listing" is an optional service that allows a user's own listing to be displayed for a certain period on the home page and/or at the top of the relevant category and search results. The packages, their durations and prices including VAT are announced on the purchase screen.

A2. Rules

• Sponsored listings are displayed with the "Sponsored" label, so as to be clearly distinguishable from other listings (prohibition of covert advertising).
• Sponsored listings are also subject to the User Agreement and the Prohibited Products List. Having paid a fee does not indicate that the listing complies with the rules.
• A sponsored listing that breaches the rules is removed; the fee for a listing removed due to a violation is not refunded.
• Featuring does not mean that the listing, the product or the Lister has been verified, recommended or guaranteed by TakasOlsun.
• In the vehicle and real estate categories, listings for which EİDS (Electronic Listing Verification System) verification has not been completed cannot be featured.

A3. Purchase, withdrawal and refunds

• Before purchase, the user is shown the Pre-Contractual Information Form and asked to approve the Distance Service Contract (below).
• With the user's approval, performance of the service begins immediately after payment. Therefore, the exception for services whose performance has begun with the consumer's approval within the withdrawal period, as regulated in the Distance Contracts Regulation, applies. The user separately confirms this on the purchase screen.
• If the service cannot be provided at all due to a technical failure, the fee is refunded or the period is extended.
• If the user deletes their listing themselves, no refund is made for the remaining period.

PART B — Advertising Policy

B1. General

• Advertisements are displayed with the label "Advertisement" and are designed so as not to be confused with listings.
• The advertiser is responsible for the advertising content and the advertised product/service. Advertisements must comply with the Regulation on Commercial Advertising and Unfair Commercial Practices and the rules of fair competition.
• For directly sold banner advertisements, user data is not shared with the advertiser and no tracking cookies are used.

B2. Advertisements not accepted

• All products and services on the Prohibited Products List
• Betting, gambling, crypto assets, loans/money lending, "get rich quick", pyramid schemes
• Alcohol, tobacco products, e-cigarettes; prescription medicines, products claiming to "treat" conditions
• Political party and propaganda advertisements
• Adult content, dating/escort services
• Misleading advertisements, advertisements creating fear or urgency, or deceptively redirecting users to other sites
• Advertisements for listing platforms competing with TakasOlsun (commercial preference)

B3. If an ad network is used (Stage 4)

• Personalized advertising cookies operate only with explicit consent; the "Reject" option is equally prominent.
• The Cookie Policy and the KVKK Privacy Notice are updated with the name of the ad network and information on transfers abroad before the ad network is activated.

B4. Advertising enquiries

reklam@takasolsun.com · Prices and placements are provided on request.

Accessibility Statement

This is an English translation provided for information only. In case of any discrepancy, the Turkish version is binding.

Last updated: 13.10.2026

TakasOlsun aims to ensure that everyone, including persons with disabilities, can use the site with ease.

Target standard

The site is designed and tested to conform to WCAG 2.2 AA (Web Content Accessibility Guidelines).

What we do

• Sufficient contrast between text and background colors (at least 4.5:1 for normal text)
• All functions usable via keyboard, with a visible focus indicator
• Alternative text for photos is generated automatically from the listing title; users are encouraged to write a clear title and description when creating a listing
• Labels on form fields and clear error messages
• Touch targets of at least 24×24 pixels
• A meaningful heading structure and live region (aria-live) announcements for screen readers
• Turkish, English and Russian language options
• A list view always available as an alternative to the map

Known limitations

• The accessibility of photos and listing texts uploaded by users depends on the person posting the listing.
• Map images come from a third-party source; the same information is also provided in the list view.

Feedback

If you encounter an accessibility problem while using the site, write to destek@takasolsun.com, briefly stating the page address and the problem. Feedback is answered within 10 business days at the latest, and any problems identified are fixed.

Assessment method

Automated tools (Lighthouse, axe) and manual checks with screen readers (NVDA, TalkBack). This statement is renewed with every major update.

Contact and Imprint

Hosting provider

TakasOlsun

Address

Petrol İş Mah. Üsküdar Cad. No: 27/32 Kartal / İstanbul

General enquiries

iletisim@takasolsun.com

Support and objections

destek@takasolsun.com

Complaints / reports

sikayet@takasolsun.com

Data protection requests

kvkk@takasolsun.com

Hosting

Cloudflare, Inc. and Supabase, Inc. (EU — Frankfurt)

In an emergency: 112